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Privacy policy · Effective August 5, 2026

Privacy in plain language.

This policy describes how ChatUp AI handles information connected with your use of the service.

1. Information we collect

We may collect details you provide while creating an account, managing access, contacting support, or interacting with a companion. That can include account information, preferences, conversation content, generated-media requests, and support messages.

Limited technical information such as device type, browser, approximate region, activity, and diagnostic data may also be processed to operate and protect the service.

2. How information is used

  • Provide and personalize companion experiences.
  • Maintain selected preferences and conversational context.
  • Support accounts and paid access where applicable.
  • Protect the service from fraud, abuse, and security threats.
  • Improve reliability and product quality.

3. Conversation privacy

Conversations are not published as a public feed. Authorized providers may process data only as needed for infrastructure, security, payment, or support functions under appropriate obligations.

4. Choices and controls

You may be able to review account details, manage personalization, delete conversation history, cancel access, or request account deletion. Some records may be retained where required for legal, security, or financial compliance.

5. Security and retention

Administrative, technical, and organizational safeguards are used to protect information. Data is retained only as long as reasonably necessary for the purposes described here, subject to legal and operational needs.

6. Age requirement

The service is intended only for adults aged 18 or older and does not knowingly permit minors to use it.

7. Updates

This policy may change as the service develops. Material changes will be communicated through an appropriate service channel.

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